Commitments
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Get the very best from Phonesured -
Number 1 Cellular Insurance provider in SA

Commitments to Our Customers
 
At phonesured we endeavour to offer the best possible service to our customers. As a customer of phonesured you will benefit from:

• Immediate cover with 1 month free insurance
• Great extra benefit for only R9 per month - Subscriber cover giving you cover up to R4000
• No 24-month agreements, you keep phonesured insurance for as long as YOU want it!
• A competitive price, from just R35 per month
• An insurance policy tailored to your needs, with 5 different options available
• A dedicated claims hotline number. Office open 9:00am to 6:00pm
• A **72 hours turnaround for replacement handsets, once the claim has been approved
• Quick and efficient turn around of repairs
• No administration fees
• Full updates on enquiries or claims
• Straightforward terms and conditions, with no hidden catches
• If your mobile phone has been stolen (providing your claim is successful), a brand new handset will be supplied
• If your mobile has been superseded by a newer model, you will be supplied the newer model

**Certain repairs can take longer than the normal 72 hours.
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Phonesured's Goal


Phonesured's commitment
• Our commitment to the public is driven by our passion for, and dedication to our customers and employees.
Phonesured insurance policy will give you peace of mind knowing that, should you have a problem, these costs will be covered by us and your handset replaced.
Protect more - for less with our low cost phone insurance .

Our focus
• Our main focus is YOU; and providing you with excellent service.

Beliefs
• Phonesured believes it can contribute to the people of South Africa.We believe that everyone is equal.

Expectations
• Phonesured will ensure that it goes out of its way to meet your expectations and strive to provide solutions for your mobile problems.

Customer Care
• Phonesured is increasingly focused on providing improved customer care and developing customer-driven communications solutions.
We will concentrate on increasing customer loyalty, and stimulating usage through innovative services
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Phonesured
customerservices@phonesured.com
Phonesured is an authorised representative under Juristic Intermediaries Financial Services cc, FSP 40960
VAT REG NO:  453 0243 569
 
0860109529
Stolen, lost or damaged phones